FAQ'S
🖤 BLVK Pulchritude – Frequently Asked Questions
🔥 ABOUT THE BRAND
Welcome to the FAQs — where clarity meets confidence. Whether you’re placing your first order or joining the movement, everything you need to know is right here.
🔥 ABOUT THE BRAND
Q: What does “BLVK Pulchritude” mean?
A: _Pulchritude_ means physical beauty — but we’ve redefined it. At BLVK Pulchritude, beauty is more than skin deep. Our name is a tribute to the boldness, brilliance, and legacy of Black culture — past, present, and future. It’s about walking in power, purpose, and pride. This is where unapologetic Black excellence meets high-concept fashion and visual storytelling.
Q: Who is BLVK Pulchritude for?
A: For the trendsetters, not the followers. For the ones who lead with culture, confidence, and legacy. If you believe style is more than a look — it's a declaration — then this is for you.
🛍️ ORDERING & SHIPPING
Q: How long will it take to receive my order
A: Each piece is made to order — crafted just for you. Please allow 5–7 business days for production and an additional 3–5 business days for U.S. shipping. You’ll get tracking info as soon as your item ships.
Q: Do you ship internationally?
A: Yes, we ship worldwide. Shipping rates and timelines vary by country and will be calculated at checkout.
Q: Can I change or cancel my order?
A: If you need to make changes, reach out to us at support@blvkpulchritude.com within 6 hours of placing your order. We move quickly, so let us know ASAP!
💳 PAYMENTS, RETURNS & EXCHANGES
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, American Express, Discover, and PayPal. All payments are securely processed through Shopify’s encrypted checkout for your peace of mind.
Q: What’s your return policy?
A: Because each piece is custom-made, we don’t offer returns or exchanges for sizing or preference. However, if your item arrives damaged or incorrect, we’ll make it right — no hesitation. Just email us within 5 days of delivery with your order number and a photo of the issue.
Q: I received the wrong item or something was damaged — what do I do?
A: Email us at support@blvkpulchritude.com within 5 days of receiving your order. Be sure to include your order number and clear photos. We’re here to help.
👕 PRODUCTS & SIZING
Q: How do your sizes run?
A: Most items are true to size, but we recommend checking the size guide on each product page for the best fit. If you’re in between sizes, we suggest sizing up for comfort.
Q: What materials do you use?
A: Our garments are crafted from premium materials — including soft cotton and cotton/poly blends — chosen for comfort, durability, and elevated streetwear style.
Q: Will the designs crack or fade?
A: Nope. Our printing and embroidery methods are built to last. Wash your items in cold water and hang or tumble dry on low for longevity.
✊🏾 CULTURE & COMMUNITY
Q: Can I collaborate with BLVK Pulchritude?
A: We’re always open to working with culture shapers, stylists, photographers, and creatives. Hit us up to collab at info@blvkpulchritude.com; slide into our DMs on IG [@blvkpulchritude](https://instagram.com/blvkpulchritude).
Q: Do you release limited drops?
A: Yes. Our collections are exclusive and drop throughout the year in small quantities. Join the email list for early access — some pieces sell out fast.
Q: How do I stay in the loop?
A: Follow us on **Instagram, TikTok, and Twitter [@blvkpulchritude](https://instagram.com/blvkpulchritude), and subscribe to our newsletter for new drops, behind-the-scenes looks, and culture-forward features.
Q: Can I trust the quality without seeing it in person?
A: Absolutely. Our garments speak for themselves — crafted with attention to detail, elevated materials, and a deep respect for the culture. If you're rocking BLVK Pulchritude, you're not just wearing clothes — you're wearing legacy.